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What was the reason of your visit?
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Pet Emergency
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Which doctor did you see?
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I don't remember
Dr. Lisa Kentfield
Dr. Jon Dickson
Dr. Marnie Burgoyne
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How quickly did you get an appointment to see your veterinarian?
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Did you get the appointment time you wanted?
Yes
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How would you rate our front desk staff
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Pleasant
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Pre-occupied
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How long did you wait to see the doctor?
No wait
< 5mins
6-10 mins
11-15 mins
Over 16 mins
How effective was the doctor in explaining any issue and describing your options?
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Effective
Pleasant
Few Options
Poor
Did we adequately convey how much we care about you and your pet?
Yes
No
If no, can you explain what happened?
Please let us know your thoughts on how we might improve our service.
Would you like us to contact you to address your concern?
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